Client Profile

Finnamore Management Consultants works exclusively across the health and social care sectors. Established in 1991, we have worked with hundreds of health and social care organisations across the UK – public and private - undertaking a wide range of consultancy assignments. We are totally focussed on solving the hardest problems of our clients through the commitment, motivation and ability of our staff.

Our work encompasses all the issues encountered in health and social care management, from the relatively straightforward to the very complex, from perennial operational issues to new ground breaking work and developments. We are experienced in a wide range of service areas, including strategy development, change management, organisational development, service modelling and investment appraisal. Much of our current work is focussed helping our health and social care clients achieve excellence in everything they do.

Role Description

A management consultant is required for the position of Consultant. The Consultant role requires at least two years experience within the health sector. An understanding of consulting or some consultancy experience is desirable, however these skills can be taught and developed within the role. Project management skills are also desirable either having managed a small project or working as part of a larger team.

Role Requirements

Essential Experience:

• Working within public sector operations including healthcare
• Health strategy and organisational development work
• Working closely with managers and clinicians to gather information and expertise
• Communicating with and influencing different levels of an organisation and its stakeholders
• Building and maintaining excellent working relationships with clients and colleagues at all levels
• Responding quickly and responsibly to client problems and queries

Desirable Experience:

• Public sector management consultancy including consultancy within a healthcare environment
• Service improvement, programme management, change management etc
• Developing proposals and taking part in proposal presentations
• Analysing statistical and numerical data and ‘sense checking' information to ensure its realistic application to the clients needs
• Analysing and understanding financial information
• Helping to facilitate workshops and designing and delivering presentations
• Managing, mentoring and coaching a team and/or other individuals within an organisation

Essential Knowledge & Skills:

• Up to date knowledge of the NHS infrastructure having been exposed to the health service for at least two years
• SHA’s, primary care, social services and understanding the interface between social care and the NHS
• Change management and organisational development

Desirable Knowledge & Skills:

• Familiarity of NHS Foundation Trust environment
• Familiarity with PCT Fitness for Purpose exercise
• Familiarity With NHS policy and implementation
• Analytical models and methodologies
• Financial/numerical models and methodologies
• Option appraisal techniques and business case development
• Facilitation techniques
• Risk assessment

Essential Competencies:

Client Service:

• Ensuring projects meet client expectations throughout the life of the project
• Developing and maintaining excellent working relationships with client
• Identifying changes in client requirements and communicating them to the project manager
• Anticipating problems and responding quickly and appropriately

Project Management:

• Taking a project brief from a manager and understanding the projects requirements
• Prioritising the tasks within a project
• Applying high quality standards to all aspects of a project, for example preparation, communication (meetings, correspondence etc), writing, financial information, data, document production, etc
• Helping to deliver projects on time and to budget in terms of their own time

People Management:

• Gaining the respect and confidence of staff and clients
• Making the best use of people’s time, skills, knowledge and capabilities
• Providing timely and effective feedback to others

Technical competence:

• QA and ‘Sense checking’ their own work before submitting it for review

Communication:

• Prepare for, chair and contribute to and follow up meetings
• Articulate, assertive and persuasive written and verbal communication skills (for all levels of an organisation and various stakeholders)
• Listen well and provide coherent and intellectual challenges to the perceived ‘norm’ or groups or organisations
• Communicate information clearly to peers and authoritive colleagues
• Produce well structured ad logical written work for review

Desirable Competencies:

Sales and marketing:

• Improving existing products or designing, testing and implementing new products
• Identifying opportunities to sell on work or to acquire new work for others to pursue
• Understanding the commercial needs of a business and factors contributing to its ongoing success

Technical competence:

• Using appropriate risk, financial, numerical and statistical models and methodologies
• ‘Sense checking’ and applying numerical and statistical information
• Carrying out fact finding interviews, reviewing information/data received and making challenging recommendations
• Sharing knowledge with teams and across the company

Apply

Candidates interested in this position should forward their resume to carla@shilstonpartnership.com